Download problems

  • Switch to a stable network and retry the official download page.
  • Free storage and remove any incomplete copy with the same name.
  • Allow the browser to save files, then wait for completion.

Installation problems

  • Confirm Android 5.0 or later and a complete 18.85 MB file.
  • Allow installation only for the browser or file manager you used.
  • Check for a package or signature conflict with an existing copy.

Opening problems

  • Restart Android and open the app again.
  • Confirm that installation completed rather than being cancelled.
  • Review available storage and device compatibility.
Before uninstallingUninstalling may remove local application data. Treat it as a later troubleshooting step, not the first one.